![]() ![]() AirPlay 2-compatible smart televisions must be added to your Home app in an assigned room before you can use Apple TV Remote to control them. Apple TV (3rd generation) and newer models should already be usable with Apple TV Remote on your iPhone. You can use the Apple TV Remote to control media playback on your Apple TV or smart TV with AirPlay 2 connectivity. There are plenty of examples like this, where the software or hardware could offer more help for troubleshooting, and as computers and mobile devices become more tightly integrated in our lives, managing things like smart devices in our homes, we need more help when something goes wrong.If you use the Apple TV Remote found in your iPhone's Control Center, there's a hidden surprise you'll like with the iOS 16 update - one that lets you use the remote without ever having to open Control Center. This is just one symptom of areas where Apple needs to provide more information for users who have issues with their computers or devices. iTunes should have been able to detect that the device wasn’t on the same network and display an alert. It recognized the name of the device that was asking to pair with it for Home Sharing, and, after he entered the four-digit code, it just timed out. Interestingly, iTunes didn’t help him figure this out. This is an increasingly common feature in Wi-Fi routers, and people will find this happening more and more. While he only has one router at home, that router has a regular network and a guest network, and his iOS device had connected to the latter. My correspondent wasn’t connected to the same network as his iMac. In this case, we finally figured out what the problem was. This tool helps you find if you have some types of problems with your Wi-Fi network, but won’t help solve issues with Apple-specific features, such as Home Sharing, Handoff, Continuity, or AirDrop, all of which present head-scratching outages from time to time. ![]() (If you don’t see the Wi-Fi menu extra, go to System Preferences > Network, click on Wi-Fi, then check “Show Wi-Fi Status in menu bar.”) To access this, press the Option key and click the Wi-Fi menu extra, then choose Open Wireless Diagnostics. For global problems on Wi-Fi networks, you can use the Wireless Diagnostics tool, which is included in macOS. And Apple doesn’t provide much help, other than the above suggestions. While we’ve gotten used to our devices connecting to and using networks without any hassle, when something goes wrong, it can be frustrating. Hold down the Option key while clicking on the Wi-Fi menu bar icon, and you’ll have access to the Wireless Diagnostic tool. He then attempted to re-pair the iOS device with the Mac, a process which requires typing a four-digit code that the iOS device displays in iTunes, but that failed as well. ![]() (The Remote app uses Home Sharing to connect to and control other devices.) He saw his Mac and Apple TV in the Remote app, but when he tapped either of them, he was unable to connect. He was trying to use the Remote app on an iOS device to control iTunes on one of his Macs, and, while this had worked flawlessly for years, it suddenly stopped working. Problems are incredibly hard to diagnose with any networking feature, but Home Sharing is especially prickly.Ī correspondent recently had a problem with Home Sharing, and it was quite difficult to troubleshoot. Or Home Sharing may work for a while, then stop working. It can be difficult-even impossible-to get Home Sharing to work on certain devices. This feature allows you to share your content across your local network to computers, iOS devices, and Apple TVs. One of the most useful elements of Apple’s “digital hub,” at least for media like music and movies, is ![]()
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